Case Study: Calvert County reduces floodplain management time with Forerunner

The "Get Help" form reduced overall call volume by 40% and flood zone inquiries by 90%

Calvert County, Maryland, a region highly vulnerable to coastal flooding, faced challenges in managing repetitive resident flood inquiries and navigating fragmented data systems for floodplain management. Their goal was to enhance public communication and streamline internal workflows. The county partnered with Forerunner to implement its AI-powered platform for the built environment.

Forerunner provided a centralized public website with an interactive flood map and tools for residents to access property-specific risk data. This solution led to a 40% reduction in time spent on floodplain management tasks and a 40% decrease in total resident inquiries. The platform also streamlined internal workflows and documentation, contributing to the county's successful upgrade to a Class 7 Community Rating System community. Forerunner helped Calvert County build a more efficient, resilient, and better-informed community.

Calvert County

Ron Marney

Floodplain Administrator