Case Study: Mississippi Emergency Management Agency streamlines floodplain management with Forerunner

MEMA cut its time spent per Substantial Damage Estimate by 50%.

The Mississippi Emergency Management Agency (MEMA) faced challenges in managing its floodplain operations due to staffing shortages and reliance on outdated, manual, paper-based workflows. Their team struggled with inefficient field data collection, time-consuming reporting, and unreliable tools, especially during critical post-disaster assessments and routine Community Assistance Visits for the National Flood Insurance Program (NFIP). To modernize these efforts, MEMA partnered with Forerunner and implemented its AI-powered platform.

Using the Forerunner mobile app and parcel-based interface, MEMA significantly streamlined its processes. The solution enabled efficient field data capture even offline, cutting the time spent per structure assessment from 20 minutes to under 10 and reclaiming an entire workweek's worth of time during inspections. Forerunner provided centralized data, enhanced mapping for better assessments, and is now being expanded to generate AI-powered compliance letters and integrate floodplain data with other state mitigation projects, greatly boosting efficiency and resilience.

Mississippi Emergency Management Agency