Case Study: Jefferson Parish improves floodplain management and CRS performance with Forerunner

Jefferson Parish - Customer Case Study

Jefferson Parish in Louisiana faces significant challenges from flooding due to its geographic location, where approximately 50% of its 665 square mile area is water. The small floodplain management team needed to improve efficiency in its flood mitigation work and maintain its Community Rating System (CRS) standing to secure vital insurance savings for residents. They turned to Forerunner and its AI-powered platform to help address these challenges.

By implementing Forerunner, specifically its Elevation Certificate Error Detection feature, the team significantly streamlined its review process. This solution removed extra steps, sped up workflows, and reduced errors, contributing directly to the Parish's achievement of a CRS Class 5. This rating provides residents with a 25% discount on flood insurance, equating to approximately $11 million in annual savings. The team also uses Forerunner's public website to effectively communicate flood risk and plans to leverage its data for future projects.

Jefferson Parish

Maggie Talley

Director of Floodplain Management