Case Study: City of Las Cruces saves 40% staff time with Forerunner

How Las Cruces modernized floodplain management with Forerunner by cutting staff time by 40%, improving data accuracy, and boosting transparency and resident engagement

The City of Las Cruces faced challenges in managing its floodplain data with inefficient, manual, and fragmented systems. These outdated processes, which relied on spreadsheets and disjointed records, slowed response times and complicated regulatory compliance. To modernize its operations and improve public transparency, the city turned to Forerunner's AI-powered platform for the built environment.

By implementing Forerunner, the city centralized its flood data and automated key workflows, including error detection and substantial improvement/damage tracking. This solution saved staff 40% of their time on review and permit-related tasks and reduced processing time for 100% of resident requests through automated letter generation. Forerunner empowered the city to enhance data integrity, streamline communication, and provide residents with better access to critical flood information.

City of Las Cruces