Case Study: Kitty Hawk boosts floodplain compliance and CRS readiness with Forerunner

How Kitty Hawk, NC streamlined floodplain management and CRS compliance by improving workflows, risk visibility, and resident communication

Kitty Hawk, NC, a coastal town, faced significant challenges in managing its complex floodplain programs. The town struggled with dispersed data, limited staff, and outdated tools, which slowed compliance with regulations like CAMA and FEMA and hampered its Community Rating System (CRS) goals. This created operational inefficiencies and left little time for strategic planning. To address this, the town partnered with Forerunner to implement its AI-powered platform for the built environment.

Forerunner's solution centralized the town's critical data and automated manual workflows. The platform provided customized geospatial map layers and property profiles, which streamlined permitting, improved compliance tracking, and accelerated CRS reporting. The results were immediate and substantial; tasks that once took hours were completed in minutes, saving dozens of staff hours annually. This efficiency freed up resources for higher-priority work and empowered residents through a public website for self-service, reducing administrative burdens. Forerunner's implementation has strengthened Kitty Hawk's operational resilience and positions the town to achieve a better CRS class for community-wide insurance savings.

Kitty Hawk

Rob Testerman

Director of Planning and Inspections