Case Study: Harris County streamlines floodplain management and CRS recertification with Forerunner

Harris County - Customer Case Study

Harris County, Texas, a large and flood-prone region, faced challenges in managing its Community Rating System (CRS) program and ensuring the accuracy of thousands of Elevation Certificates for its residents. The county needed to streamline its recertification process and improve compliance enforcement to maintain a crucial flood insurance discount for the community. They turned to Forerunner and its AI-powered platform for the built environment to address these issues.

Forerunner implemented its software to provide intelligent document management and an Elevation Certificate Error Detection feature. This solution acted as a backup checker, dramatically cutting down reporting time and simplifying document retrieval. As a direct result, Harris County passed its crucial CRS recertification audit on the first attempt, a significant improvement from the three tries it previously took. Darrell Hahn, the manager of Permit Operations, rated his satisfaction with Forerunner as a 10 out of 10, highlighting how the platform has been essential for disaster analysis and daily permit operations.

Harris County

Darrell Hahn

Manager of Permit Operations