Case Study: City of Cape May streamlines floodplain management with Forerunner

City of Cape May - Customer Case Study

The City of Cape May, a historic coastal community facing significant flood risk, needed to modernize its dispersed and inefficient floodplain management processes. The city's small, multi-tasking team, led by Floodplain Manager Lou Belasco, struggled to quickly access the necessary property and regulatory data from various sources to serve residents and ensure compliance. They partnered with Forerunner to implement its AI-powered platform for the built environment to centralize data and streamline workflows.

By using Forerunner's cloud-based dashboard, the city integrated data from FEMA, tax assessments, and elevation certificates into a single, accessible system. This solution dramatically improved efficiency, reducing the time to answer resident inquiries or retrieve a property's flood zone from minutes to mere seconds. Forerunner also provided a public-facing portal for residents to access information after hours. The platform empowered the small team to manage over 4,200 properties more effectively, bringing their floodplain management office into the digital age.

City of Cape May

Lou Belasco

City Tax Assessor