Case Study: Red Cross improves humanitarian project coordination with Forecast

Red Cross Aligns COVID-19 National Response Efforts with Forecast

The Netherlands Red Cross, through its data and digital 510 Team, faced significant challenges in managing its humanitarian aid projects. The team struggled with a disjointed workflow, using different systems for project planning and time tracking that did not integrate. This made it difficult to coordinate a large number of volunteers, accurately log billable time for donors, and maintain a clear overview of complex, rapidly shifting initiatives, especially during their COVID-19 national response. They turned to the vendor Forecast for a solution.

By implementing Forecast's platform, the 510 Team consolidated its project management into a single, central system. This allowed for seamless integration of planning and time registration, eliminating previous inefficiencies. The solution enabled the team to swiftly onboard and assign over 60 volunteers to their pandemic response, providing clear visibility into who was working on what. Forecast facilitated better team coordination, eliminated the need for excessive status meetings, and ultimately helped the Netherlands Red Cross respond more effectively and efficiently to the crisis.

Red Cross

Jonath Lijftogt

Volunteer Coordinator