Case Study: Kvantum improves client communication with Forecast's Retainer Management

Kvantum Improves Client Communication with Forecast's Retainers

Kvantum, a Denmark-based e-commerce marketing agency, needed a better way to manage a mix of retainers, fixed-price, and time-and-material projects as the business grew. Before Forecast, the team relied on spreadsheets and lacked the visibility needed to understand resource allocation, track patterns in their work, and improve how time was spent across clients.

Using Forecast’s Retainer Management and project planning tools, Kvantum gained clearer visibility into hours, spending, and retainer targets while reducing manual project management work. Forecast helped the agency improve client and internal communication, support better financial reporting, automate templates and recurring workflows, and spot opportunities to work more efficiently by tracking performance over time.

Kvantum

Rasmus Frølund Thomsen

Chief Operating Officer & Founding Partner