Case Study: Enesco achieves improved forecast accuracy, higher sales and fewer shortages with Forecast Pro

By Improving Forecast Accuracy, Enesco Adds to its Collection of Satisfi ed Customers

Enesco, a global supplier of gifts, home décor and collectables, struggled in 2012 with inaccurate forecasts across a huge SKU base that caused product shortages and lost sales. After two decades of evaluating options, the company turned to Forecast Pro to find an affordable, practical forecasting solution that could be integrated without excessive cost or complexity.

Enesco installed Forecast Pro in January 2013 and—thanks to its user-friendly interface—needed no formal training; within three months the team was producing accurate forecasts. Using Forecast Pro, Enesco increased sales by over 8% in 2013 versus 2012, improved on-time shipments (orders shipped within one week rose from 68% to 78%, orders taking more than two weeks fell from 20% to 13%), cut overall stock by 12% (top lines down 5%, other products down 27%) and reduced shortages by 60%, driving better product availability and measurable business gains.

Enesco

Clive Williams

Business Analyst