Case Study: Enterprise Energy Provider achieves public trust and critical asset protection with Forcepoint

This Energy Provider Keeps the Public’s Trust by Doing More Than Keeping the Lights On

A large U.S. green energy provider serving tens of millions of customers faced complex risks that extended beyond typical enterprise threats: protecting high‑profile customer PII, preventing financial fraud tied to energy resale payments, and securing unattended substations that could be manipulated to disrupt the power grid. With massive customer impact and safety implications, the company needed a holistic cybersecurity approach rather than siloed point solutions.

They partnered with Forcepoint to deploy an integrated, behavior‑based solution—Forcepoint DLP, Behavioral Analytics, and Insider Threat—backed by onsite tuning and ongoing advisory support. The combined tools delivered contextual visibility, fewer false positives, and faster, actionable alerts; a proof of concept uncovered incidents that prompted 10 investigations (including three instances of credential sharing and four data exfiltration cases), and the DLP capability is now considered mission‑critical.