Case Study: Omega Healthcare Management Services achieves full web control and patient-data protection with Forcepoint Web Security

Omega Healthcare - Customer Case Study

Omega Healthcare Management Services, a leading healthcare BPO with more than 13,000 employees across India and the Philippines serving US clients, needed to protect large volumes of patient PII while meeting compliance requirements. Employees frequently visited risky public email and cloud sites and the company’s existing firewall could only block by category—not by user or project—leaving sensitive data and audit readiness exposed.

Omega deployed Forcepoint Web Security, integrated with Active Directory and offering project-level policy customization and flexible proxy deployment. After a successful PoC, non-work and unsafe sites were blocked, the risk of data leakage and malware downloads fell, unauthorized activity became easier to trace, employee productivity improved, and the solution lowered ongoing costs compared with the prior firewall.

Omega Healthcare

Bangaru Babu

AVP - Technology - IT