Case Study: NCP achieves near-zero spam and lower costs with Forcepoint Email Security

NCP - Customer Case Study

NCP, the U.K. market leader in parking services operating over 200,000 spaces, supports 550 users with a three-person IT team. Rising volumes of email (about 40,000 messages daily, 80–90% spam) overwhelmed their on‑network email security, causing spam, false positives, bandwidth strain and email latency that their small IT team could not effectively manage.

NCP moved to Forcepoint Email Security’s hosted service, which filters spam and malware before it reaches the network, provides centralized redundancy and rapid processing (<1 second), and is backed by SLAs. The switch virtually eliminated spam, removed the administrative burden from IT, improved resilience and service levels, and proved more cost‑effective than maintaining an equivalent in‑house solution.

NCP

Martin Law

Head of IT