Case Study: National Supermarket Chain achieves fewer security incidents and improved uptime with Forcepoint NGFW

National Supermarket Chain - Customer Case Study

A national supermarket chain operating 1,500 stores, a high-traffic e-commerce site, and supporting warehouses faced rising cyber risk and an unstable next‑generation firewall (NGFW) from an incumbent vendor that had deprioritized security. The retailer needed a centrally managed, scalable NGFW that interoperated with existing intrusion prevention, endpoint, and sandboxing solutions, delivered top-tier protection against known and unknown threats, and minimized downtime across a highly distributed network.

After evaluating vendors, the chain selected Forcepoint NGFW for its inclusive pricing, centralized Security Management Center (SMC), and clear interoperability path. Forcepoint’s Professional Services streamlined deployments and appliances were installed in two‑node clusters for redundancy and zero‑downtime upgrades; the result was fewer security incidents, improved SMC stability, faster patching and updates, reduced downtime, and higher network throughput even at the highest security settings.