Case Study: Multinational Managed Services Group secures personal data across 22 countries and intercepts 99.99% of threats with Forcepoint

Multinational Managed Services Group - Customer Case Study

A multinational managed services group headquartered in Italy that handles customer support, back‑office processes and credit management across 22 countries needed a stronger security posture after a ransomware attack. Because the company processes large volumes of personally identifiable and financial data on behalf of hundreds of clients, it faced heightened risk from data theft and strict contractual security requirements.

Over a six‑year modernization, the company replaced hard‑to‑manage open‑source tooling with Forcepoint Web Security, Email Security Cloud and Forcepoint DLP Discover, protecting about 1,500 users. The integrated solution improved visibility and response times, reduced malicious email traffic, aided GDPR compliance, and intercepted 99.99% of threats while scaling with the business.