Case Study: AZ Sint‑Lucas Hospital achieves secure patient care and PHI protection with Forcepoint Web & Email Security

Forcepoint Enables AZ Sint-Lucas Hospital to Safeguard Patient Care

AZ Sint-Lucas is an independent Belgian hospital known for its safety culture and focus on quality patient care. Clinicians needed unfiltered web and email access on and off the network to treat patients, but that access left Protected Health Information exposed; a user-behavior study also found extensive non-work browsing and rising spam complaints that burdened IT.

The hospital deployed Forcepoint Web Security and Email Security to balance professional and personal needs while protecting PHI. Custom rules reduced inappropriate use (social media allowed, gaming blocked), YouTube became an instructional tool, consistent policies applied on- and off-site, and spam complaints fell sharply—leaving AZ Sint-Lucas better prepared to safeguard patient data.

AZ Sint-Lucas Hospital

Kristof Duthoy

ICT Manager