Case Study: Alphawest achieves an 80% reduction in unsolicited email and simplified network security with Forcepoint Web & Email Security

Alphawest Protects its Network and Customer Confidence with Forcepoint

Alphawest, a leading Australian ICT support organization with clients nationwide, faced growing customer demands for stronger data protection as SaaS adoption rose—about 25% of its business systems were moving outside the corporate perimeter. Customers required contractual safeguards for confidential information and Alphawest needed to prevent cloud-based services and malware from exposing sensitive data or compromising internal systems.

Alphawest deployed Forcepoint Web and Email Security managed from a single console and ensured all devices routed internet traffic through the solution. The change pushed much unsolicited email into the cloud (cutting overall email volume by ~80%), let users self-release quarantined messages to ease service-desk load, removed the need for multiple gateway solutions for different device types, and delivered greater visibility and security across the network.

Alphawest

Nick Watts

Head of IT