Case Study: Winston-Salem Police Department achieves faster, smarter policing with ForceMetrics Velocity

Winston-Salem Police Department - Customer Case Study

The Winston-Salem Police Department faced a significant challenge as officers and investigators lacked an easy way to search across their disparate data systems. This created slow response times and dangerous blind spots, as crucial information on people, places, and events was buried in separate databases like CAD and RMS. The department turned to ForceMetrics for a solution, adopting its Velocity™ platform to unify their data access.

ForceMetrics implemented the Velocity™ platform, providing a single, intuitive interface that aggregated data from multiple sources. This solution allowed for instant searches and pattern recognition, which drastically improved officer safety and investigative efficiency. The measurable impact was substantial: the platform has been used in over 70 investigations in a single half-year period, with over 174,000 total searches conducted to date. ForceMetrics also enabled regional data sharing, expanding accessible records from approximately 8 million to over 18 million and providing a complete intelligence picture in seconds instead of hours.

Winston-Salem Police Department

Bradley Richardson

Senior Crime Analyst