Case Study: Greensboro Police Department accelerates investigations and improves situational awareness with ForceMetrics

Greensboro Police Department - Customer Case Study

The Greensboro Police Department faced challenges with its existing records management system, which functioned more as a digital filing cabinet than an investigative tool. This made searching for information and identifying patterns extremely time-consuming and inefficient for officers. The department implemented ForceMetrics and its Velocity platform to modernize its data analysis and search capabilities.

Using ForceMetrics' integrated platform, officers gained instant access to a powerful search engine that provides crucial context for every call. The solution dramatically improved efficiency, with searches that used to take a week being completed in under a minute. ForceMetrics also enabled better regional collaboration and provided critical insights for various tasks, from handling crises to conducting background checks, saving valuable time and making officers safer and more effective.

Greensboro Police Department

RB Todd

Greensboro Police Department