Case Study: Encofrados Alsina streamlines sales management with ForceManager

Encofrados Alsina increases prospecting for new customers by 25% with ForceManager

Encofrados Alsina, a specialized construction company with a 70-year history, faced the challenge of a non-digitized sales force. Salespeople managed their own schedules with paper agendas and disparate tools, lacking a unified CRM across all subsidiaries. To support growth, they needed a tool to unify their project and client database and integrate with existing programs. They turned to the vendor ForceManager, now known as Sage Sales Management.

ForceManager provided a highly customizable CRM solution that was easy to implement and integrated seamlessly with the company's ERP. The solution offered geo-location, activity reporting, and voice-assisted notes via Sage Copilot. As a result, the entire sales process became more dynamic and transparent. The company reported a 25% increase in prospecting for new customers and gained valuable insights to better analyze and train their sales team.

Encofrados Alsina