Case Study: Leisure Resorts achieves game-changing online check-in and smarter lead scoring with Force24

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Preview of the Leisure Resorts Case Study

How Leisure Resorts launched a game-changing online check-in feature with Force24

Leisure Resorts partnered with Force24 to support its goal of becoming a digital-first holiday home company. The team needed an automation platform to nurture leads, manage bookings and communications more efficiently, and enable online check-ins while keeping prospective buyers engaged until they were ready for commercial conversations.

Force24 integrated with Leisure Resorts’ CRM, added lead scoring and web tracking, and used landing pages to power an online check-in system and pre-arrival journey. With Force24, Leisure Resorts gained real-time lead alerts, better insight into channel performance and ROI, improved upselling through automated stay extensions, and a faster, more streamlined customer experience.


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