Case Study: Offerta modernizes its platform and improves user experience with Forbytes

Offerta serves 5,320 clients per day with Forbytes

Offerta, a B2B and B2C service marketplace operating in Sweden, needed to modernize its management software and improve its user experience to facilitate business growth. They partnered with the vendor Forbytes, who provided a dedicated outsource team to update the platform and design new features for better collaboration.

Forbytes implemented a solution that included migrating the system to a microservices architecture and developing two distinct user interfaces alongside a back-office admin system. The results included a more intuitive user experience with new features like live chat and message templates. The vendor also conducted user research, leading to a mobile-first approach that made the platform accessible from any device. This modernization and optimization effort supported Offerta's operations across 140 service sectors.

Offerta