Case Study: Instacom achieves remote management of 10,000+ Android devices with Fora Soft's MDM solution

Instacom manages 10,000+ Android devices with 99.99% uptime using Fora Soft

The customer, Instacom, a South African IoT workforce management provider, faced a significant challenge in managing its large, distributed fleet of over 10,000 Android devices across various sectors. Without a centralized system, their operators had no scalable method to provide remote assistance, enforce configurations, or diagnose issues, which required inefficient physical access to each device. To overcome this, they partnered with the vendor, Fora Soft, for a custom Mobile Device Management (MDM) solution.

Fora Soft designed and built a comprehensive Android MDM platform from the ground up. The solution provided real-time screen control with touch emulation, live device health monitoring, and centralized policy enforcement for features like Wi-Fi and GPS. The implemented system by Fora Soft has achieved 99.99% uptime since 2015, enabling Instacom's support team to manage the entire device fleet remotely from a single console, eliminating operational delays and becoming a critical component of their IoT ecosystem.

Instacom