Case Study: Kidango achieves greater efficiency and audit success with Foothold Technology’s AWARDS ReportBuilder

How ReportBuilder Transformed an Agency

Kidango, a Fremont, CA-based agency providing mental health and youth and family services, struggled with stressful, time-consuming audits and billing cycles. Staff had to manually gather thousands of paper case files, leading to missed service documentation, duplicate billing, and slow reimbursements. Foothold Technology’s AWARDS platform, including the ReportBuilder tool, was introduced to help address these reporting challenges.

With Foothold Technology’s flexible ReportBuilder, Kidango could quickly generate customized reports for different funders, billing needs, and operational uses from a single client database. The result was major efficiency gains across the agency: report creation and upload time dropped significantly, duplicate billing and unreported services were eliminated, and Kidango earned a near-perfect audit score after implementing AWARDS.

Kidango