Case Study: Northern Trust Improves Lunch Quality and Variety with Fooda Food Halls

How Northern Trust Significantly Improved the Quality of Lunch by Replacing its Cafeteria with a Food Hall

Northern Trust, the Chicago-based financial institution with an 8,000-person headquarters, wanted to improve employee satisfaction at lunch. Its traditional cafeteria was expensive and not meeting employee expectations for variety, authenticity, and value, especially given the many nearby restaurant options in downtown Chicago. Northern Trust looked to Fooda for a better workplace dining solution.

Fooda replaced the cafeteria with a Food Hall model featuring rotating local Chicago restaurants every day, giving employees more diverse, higher-quality meals while eliminating corporate cafeteria labor costs. Northern Trust reported a massive improvement in food quality and variety, significant savings versus the traditional catering model, and no regrets about making the switch.

Northern Trust

Martin Clarke

Global Head Of Workplace Services