Case Study: Schiff's Restaurant Service achieves integrated inventory, better customer service and increased efficiency with Food Decision Software (WinFDS)

Schiff's Restaurant Service - Customer Case Study

Schiff's Restaurant Service, a 40‑year‑old foodservice wholesaler and retail cash‑and‑carry in northeastern Pennsylvania, struggled with separate point‑of‑sale and wholesale accounting/distribution systems. The split systems prevented real‑time inventory visibility, blocked automated access to customer pricing and credit limits at the register, required staff to re‑key POS transactions into accounting, and forced frequent physical counts, so Schiff's engaged Food Decision Software and its WinFDS solution.

Food Decision Software implemented WinFDS as a true end‑to‑end business system and coordinated integration with Schiff’s POS provider to enable real‑time inventory, unified pricing and credit checks at the register, suggested orders, combined master picking tickets, and margin reporting. The result: eliminated manual re‑keying and daily spot counts, enabled better purchasing decisions and supplier negotiations, improved customer service, and saved roughly 5–10 labor hours per week through more efficient picking and order processing.

Schiff's Restaurant Service

Harry Jadick

Controller