Case Study: Ocean Waves Products achieves accurate weight-based labeling and invoicing with Food Connex

Ocean Waves Products - Customer Case Study

Ocean Waves Products is a seafood distributor that started by procuring soft shell crabs in the Houston area and later expanded into tuna, salmon, dry goods, and exotic imports from Japan. As the company grew, it struggled with weight data being entered incorrectly in the office, creating invoice and labeling issues that could make customers think they were being overcharged. To help manage operations, Ocean Waves Products used Food Connex Cloud with QuickBooks.

Food Connex implemented a solution that captures weights directly from the scale and generates customer-specific labels, with those weights automatically added to invoices. This gave Ocean Waves Products accurate, supermarket-style labeling and ensured invoices matched the actual product weight every time. The result was a smoother workflow for sales, warehouse, and production staff, better inventory visibility, and a major pain point resolved by Food Connex.

Ocean Waves Products

Sammie Goh

Owner