Case Study: The Florida Bar achieves secure, modern member management and increased staff productivity with Fonteva

The Florida Bar - Customer Case Study

The Florida Bar, which serves over 100,000 licensed lawyers in Florida and has nearly 70 years of organizational history, faced deeply entrenched legacy systems (including IBM AS/400) that hindered secure payment processing, member engagement, and digital transformation. Modernizing core workflows and meeting strict security and membership-management needs felt difficult with the old, homegrown tools.

Fonteva’s Salesforce-native association platform was implemented to modernize member data management, event registration, payments, and security with a PCI-compliant cloud solution. The result: higher user adoption (about 140 staff running their own reports), automated membership handling via Badges, faster payment and event workflows, and an ecosystem of AppExchange connectors — freeing staff from manual tasks and enabling further automation.

The Florida Bar

Richard Ramsey

Chief Information Officer