Case Study: National Head Start Association achieves real-time visibility and streamlined membership management with Fonteva

NHSA Finds More Than a Membership Database in Fonteva

The National Head Start Association (NHSA) is a trade and professional association with about 22 staff that manages records for more than 1,200 organizations and over a thousand individual members—more than 50,000 records total. Staff struggled with slow, legacy software that timed out, had poor reporting and user interface, and left geographically dispersed employees frustrated and unable to work efficiently.

NHSA moved to Fonteva on the Salesforce platform, gaining integrated membership and fundraising data, real-time drag-and-drop reporting, a public-facing website integration and a private member community for applications, renewals and self-service. The switch eliminated data silos, delivered real-time constituent and financial visibility, boosted user adoption and collaboration, and cut staff time for tasks like print-on-demand membership cards by roughly 80%.

National Head Start Association

Lori Christianson

Director of Technolohy