Case Study: New York State School Boards Association boosts efficiency and member experience with Fonteva

New York State School Boards Association automates onboarding for 600+ members with Fonteva

The New York State School Boards Association (NYSSBA) faced a challenge with its outdated system for managing data for its 650 member school boards and 7,000 individual board members. Staff wasted time on manual reporting, which led to low user adoption. To modernize its member experience and data management, NYSSBA turned to the vendor Fonteva and its Salesforce-based association software platform.

Fonteva implemented a platform configured for NYSSBA's specific needs, enabling powerful workflow automation and data management. The solution resulted in dramatically increased staff adoption and efficiency, allowing staff to run their own reports. The measurable impacts include eliminating the need to hire three seasonal employees for onboarding and optimizing field travel expenses. Fonteva's platform also significantly improved staff morale and allowed the team to focus on higher-value projects.

New York State School Boards Association