Case Study: Food and Drug Law Institute achieves digital transformation and revenue growth with Fonteva

Food and Drug Law Institute - Customer Case Study

The Food and Drug Law Institute (FDLI) is a nonprofit that provides education, publications and networking for food and drug law professionals. FDLI was held back by a legacy member portal and AMS—broken links, no mobile readiness, cumbersome payment processes that required manual calls, and limited analytics—so the organization needed a future‑proof platform to automate operations and better manage member data.

Fonteva implemented its Salesforce‑native association platform after assessing FDLI’s requirements, automating event registration, onboarding, renewals, payments, communications and reporting and adding dashboards and workflows. The result was a broader digital transformation: higher member adoption and KPIs, increased revenue (total membership, sales and average order size at all‑time highs), report generation cut from 8 hours to 60 minutes, and 25% staff growth to meet demand.

Food and Drug Law Institute

Emilio Arocho

Director of Technology and Digital Strategy