Case Study: Enterprise Community Partners achieves streamlined event management and unified engagement data with Fonteva

Enterprise Community Partners - Customer Case Study

Enterprise Community Partners (ECP) is a national nonprofit that for more than 35 years has mobilized partners, policy and investment to expand affordable, sustainable housing. Managing more than 70 annual educational, fundraising and networking events across 16 business units, ECP relied on Excel, Outlook and other manual tools, creating fragmented processes and limiting its ability to manage registrations, engagement and data effectively.

Fonteva implemented a Salesforce-based events platform to centralize event engagement data, registrations, transactions and self-service under one system. The solution simplified workflows, improved reporting and delivered a unified brand experience across event touchpoints — enabling one team member to do the work that previously required up to four and surfacing more actionable insights to advance ECP’s mission.

Enterprise Community Partners

Lisa Shaughnessy

Marketing Project Manager