Case Study: Biotechnology Innovation Organization achieves modern multi-channel member engagement and future-ready growth with Fonteva

Biotechnology Innovation Organiztion - Customer Case Study

The Biotechnology Innovation Organization (BIO) represents biotechnology companies, academic institutions, and research centers worldwide, promoting R&D and industry collaboration. When their legacy association management system became limiting—exacerbated by a change in the vendor’s ownership—BIO needed a modern, scalable platform that would support long-term digital transformation and leverage their existing Salesforce expertise.

Fonteva implemented a Salesforce-native association platform configured to BIO’s integration, querying, and reporting needs, allowing sales to manage opportunities and programs to deliver a modern registration and portal experience. The result: a more modern member experience, multi-channel engagement that connects live events and digital education, stronger reporting and integrations, and renewed capacity to plan and innovate for the future.

Biotechnology Innovation Organiztion

Chris Love

Managing Director of Information Technology