Case Study: The Association of Chief Executives of Voluntary Organisations achieves 50% faster event building and an enhanced member portal with Fonteva

Association of Chief Executives of Voluntary Organisation - Customer Case Study

The Association of Chief Executives of Voluntary Organisations (ACEVO) is a 30‑year‑old network of 1,400 leaders from charities, social enterprises and non‑profits that provides networking, events and professional development. Although ACEVO had migrated to Salesforce and benefited from improved reporting, rising member expectations exposed limitations in their website, event registration and membership sign‑up processes, plus inflexible legacy customisations that hampered personalized communications and responsiveness.

ACEVO chose Fonteva’s Salesforce‑native events and membership platform for seamless integration, modern design and click‑not‑code configuration, supported by training and implementation help. The solution removed common event planning hassles, enabled larger teams to build events, delivered an enhanced member portal experience and cut event build time by 50%, while giving ACEVO better insights and the foundation to roll out community hubs and more personalized member engagement.

Association of Chief Executives of Voluntary Organisation

Jennifer Sowerby

Salesforce Administrator