Case Study: AO Foundation achieves a unified membership model, streamlined processes, and accurate reporting with Fonteva

AO Foundation - Customer Case Study

AO Foundation is a Switzerland‑based, world‑leading educational and research organisation in trauma and musculoskeletal care, managing a global network of 500,000 surgeons and running 800 courses for about 54,000 participants each year. They needed a robust membership and data platform after their home‑built AO Connect (SharePoint/Microsoft‑based) proved hard to support, inflexible to upgrade, and costly to maintain, leaving staff unable to use its tools effectively.

Fonteva provided an off‑the‑shelf, low‑code membership CRM built on a loosely coupled architecture with standard components and cloud storage, simplifying renewals and joining while enabling a unified membership model across AO’s branches. The implementation delivered better data alignment, more accurate reporting, improved staff efficiency and user experience, secure centralized data, and ongoing support to accelerate AO Foundation’s digital transformation.

AO Foundation

Armin Donhauser

Chief Information Officer