Case Study: Associated General Contractors of America achieves more responsive, flexible association management with Fonteva

Why AGC’s Tech Leaders Trust Fonteva for Association Management Success

Associated General Contractors of America (AGC) brought longtime tech partners Chris Love (CIO) and Toni Burkhart (Senior Director, Database Operations) together when the association decided to move to Fonteva’s Salesforce-based AMS. Both had endured a subpar experience with a different Salesforce AMS — struggling with Person Accounts, brittle integrations, limited customization and poor vendor responsiveness — and saw Fonteva as the better fit for association needs and workflow.

AGC’s adoption of Fonteva delivered the flexibility, easier customization and stronger integration support Chris and Toni wanted, plus more proactive customer service and an engaged user community. The team quickly saw practical gains — new screens influenced by Toni’s prior input, fewer follow-ups, smoother operations — and the decision is reinforced by Fonteva’s broad customer base and high retention, with the AGC team now advocating further community collaboration.

Associated General Contractors of America

Chris Love

Chief Information Officer