Case Study: Welo Global achieves same-day supplier onboarding with Fonoa

Welo Global cuts supplier onboarding from 7 days to same day with Fonoa

Welo Global, a leader in multilingual AI and content solutions, faced a significant bottleneck in its accounts payable process. As the company expanded into AI data services, its manual method of verifying supplier tax information could not keep up with the surge in volume, sometimes involving up to 2,000 new suppliers at a time. This created pressure as the AP team struggled to meet a 7-day onboarding target. To solve this, they turned to the vendor Fonoa and its tax ID validation solution.

By integrating Fonoa's Validate API directly into their supplier platform, Welo Global automated the tax ID verification process. This allowed most suppliers to be onboarded the same day their information was submitted. The solution from Fonoa eliminated an estimated 13 days of manual work per month and enabled the onboarding of over 18,000 suppliers annually, providing the foundation for the company's planned fivefold growth in supplier intake.

Welo