Case Study: Coda achieves 90% faster tax calculations with Fonoa’s Tax Engine

Coda speeds tax calculations 90% with Fonoa

Coda, an API-first merchant of record for digital content publishers, was facing significant challenges with its legacy tax infrastructure as its transaction volumes scaled. The company's Tax Director, Wei Jie Siow, cited poor service quality, unsustainable costs, limited flexibility, and low visibility as key issues. They needed a tax partner that understood their high-volume, low-value digital transaction business model and could offer the necessary flexibility to scale.

Fonoa implemented its Tax Engine for Coda in a four-week implementation. Fonoa provided a digital-first solution, including developing a custom feature to ensure accuracy with Coda's limited ZIP-5 data. The results were a 90% faster tax calculation time, improving checkout performance, and a more predictable, scalable cost structure. Fonoa's partnership provided Coda with a strategic foundation for future growth.

Coda