Case Study: Delta Dental achieves 93% higher employee recognition with Fond Rewards

How Delta Dental Increased Recognition by 93% with Fond Rewards

Delta Dental of Washington, a dental insurance provider, wanted to make employee recognition more frequent and meaningful, but its existing process was cumbersome and time-consuming for managers. The company also needed a way to better align recognition with core values, engage employees more consistently, and reduce the friction of giving rewards.

Fond implemented its Rewards and recognition platform as part of Delta Dental’s broader employee engagement strategy, including manager-to-employee, peer-to-peer, service awards, and values-based recognition. With Fond, recognition increased 93%, 72% of managers said employees felt more appreciated, and 97% said recognition was easier to give, while employees gained access to more personalized rewards and HR got useful analytics to improve participation.

Delta Dental

Becky Masters

Director of Compensation, Benefits and Human Resources Technology