Case Study: CPAP.com achieves stronger employee recognition and a close-knit culture with Fond Rewards

How CPAP.com Used Recognition to Maintain Personal Connections While it Scaled

CPAP.com, a family-owned provider of affordable sleep apnea equipment, was growing rapidly and found that managers were losing the close personal relationships they had with employees. As the company scaled, it also struggled to keep celebrating individual successes and maintain its family-oriented culture, so it turned to Fond and its employee recognition product, Fond Rewards.

Fond helped CPAP.com implement a personalized recognition program that lets managers and leaders send specific thank-yous and rewards tied to individual behaviors and accomplishments. The results were strong: recognition is used about 46 times per month across roughly 80 employees, nearly 100% of employees have been recognized since launch, and feedback has been overwhelmingly positive, helping CPAP.com preserve a close-knit culture while growing.

CPAP.com

Ashley Thompson

Marketing Manager