Case Study: Communication Service for the Deaf (CSD) achieves a 116% increase in employee engagement with Fond

A 116% Increase in Employee Engagement

Communication Service for the Deaf (CSD) needed a better way to boost employee recognition and engagement after a survey showed only 30% of employees felt recognized at work. They also wanted a platform that integrated with their HRIS, Namely, and offered customized rewards that matched employee interests.

Fond provided a seamless solution with Namely integration, custom recognition occasions, and a weekly Recognition Roundup to keep appreciation visible across the company. As a result, CSD’s employee engagement increased from 30% to 65%, a 116% rise, while also strengthening cross-department collaboration and participation in recognition.

Communication Service for the Deaf

Amy Hardy

Talent and Culture Manager