Follow Up Boss
45 Case Studies
A Follow Up Boss Case Study
Justin Havre & Associates, a 63‑agent RE/MAX First team, was drowning in leads—roughly 4,150–4,200 inbound leads per month from 16 sources and 10 websites—which were routed into multiple backend CRMs. That fragmentation created internal conflict, lost opportunities, and even saw major turnover, so the team needed a single system to consolidate leads, eliminate squabbling, and restore accountability. They chose Follow Up Boss as that central CRM.
With Follow Up Boss (and help from its support team) Justin centralized all web leads via API integrations, adopted features like First to Claim and Round Robin, and used the built‑in dialer, texting, Smart Lists and activity tracking to boost visibility and accountability. The result: fewer missed opportunities and internal disputes, agents routinely closing 10–12 deals per month, and in 2020 the team closed 1,334 transactions totaling $580M—earning Justin Havre & Associates the #1 team in Canada.
Justin Havre
Owner