Case Study: Enclave Team achieves scalable lead management and team accountability with Follow Up Boss

Enclave Team scales to $100M annual volume with Follow Up Boss

Enclave Team RE/MAX, a real estate team in Minnesota, faced a challenge scaling from a small team to a multi-location business. As they grew, they lost clarity and agility, struggling with ad hoc hiring and an inability to track their lead pipeline effectively. Founder Beth Nordaune needed a robust system to see the entire lead journey and identify breakdowns to help her team focus on what truly moved the business forward, which led them to implement Follow Up Boss.

The solution from Follow Up Boss provided an airtight lead management system. It enabled the team to track the entire lead pipeline, create segmented Smart Lists for different lead types, and implement long-term Action Plans for follow-up. This data-driven approach removed emotion from accountability and revealed key insights, such as top producers making three times more contacts. As a result, Enclave Team grew into a 23-agent team with three offices and achieved $100M in annual volume, earning a spot on the RE/MAX Top 50 Teams in the US list.

Enclave Team