Follow Up Boss
45 Case Studies
A Follow Up Boss Case Study
AV Home Experts, a 7-agent Keller Williams team led by Albert Vasquez in Miami Lakes, Florida, needed a CRM that could support scalable systems as the business grew. After testing multiple platforms and even considering building their own, they chose Follow Up Boss to manage leads, improve follow-up cadence, and give the team a better foundation for growth.
With Follow Up Boss, AV Home Experts used reporting, the Dialer, lead routing, automations, Pixel tracking, and integrations like Ylopo, Zapier, and CallAction to manage every stage of the lead journey more efficiently. Follow Up Boss helped the team improve accountability and coaching, contributing to a 50% year-over-year increase in volume and commissions and helping AV Home Experts reach $47M in sales in 2022.
Albert Vasquez
Team Leader