Case Study: Holden R-3 School District streamlines inventory and ticketing with Follett Software's IT Asset Manager

Holden R-3 School District centralizes tickets and assets with Follett Software in one painless rollout

The Holden R-3 School District faced a challenge managing its IT assets and service tickets, which were tracked across numerous scattered Google Sheets. This disorganized system made it difficult for the technology team to maintain a single reliable source of information. To address this, the district turned to Follett Software and its IT Asset Manager product.

Follett Software implemented IT Asset Manager, a solution that centralized both ticketing and inventory into one system. The rollout was described as manageable and painless, with the vendor's Implementation Team providing clear instructions and responsive support. The results included a major improvement in organization even before full implementation, easier ticket submission for end users, and positive feedback on the user-friendly interface from staff. Follett Software's product successfully brought much-needed organization to the district's IT processes.

Holden R-3 School District