Folks
12 Case Studies
A Folks Case Study
Innovitech, a Quebec-based innovation consulting firm with about 50 employees, faced a challenge in managing its human resources after a period of significant growth. Their HR processes relied on inefficient and disconnected Excel and paper files, leading to redundant data entry and preventing the HR department from taking on a more strategic role. To address this, HR consultant Altina Hripacov sought to implement a new HRIS and began an evaluation process, ultimately selecting the Folks HR platform.
The solution implemented by Folks was a flexible, modular HRIS that was tailored to Innovitech's specific needs without imposing unnecessary features. The results were significant, as Folks centralized all employee records, saved time, and increased efficiency. This was especially crucial during the COVID-19 pandemic, as it allowed for seamless remote work and online management of tasks like performance reviews and time-off requests. The vendor, Folks, also provided quick support by integrating telemedicine services, which increased employee engagement and relieved managers of administrative burdens.