Case Study: Hôtel Universel Rivière-du-Loup streamlines HR processes with Folks

Hôtel Universel Rivière-du-Loup streamlines HR for 124 employees with Folks

Hôtel Universel Rivière-du-Loup, a hotel with over 200 employees, faced significant HR challenges including a lack of structured onboarding and offboarding processes, poor documentation of behavioral issues, and an over-reliance on disconnected Excel files. To overcome these obstacles and improve the employee experience, the hotel chose to implement the Folks HR platform.

By implementing Folks HR, the hotel gained structured workflows for key processes, a centralized system for documentation, and intuitive tools for managers. The solution led to more fluid and rigorous HR operations, vastly improved documentation for disciplinary actions, and empowered managers to be more autonomous. The vendor, Folks, provided a user-friendly system that was quickly adopted, centralizing all employee data and making it easily accessible.

Hôtel Universel Rivière-du-Loup