foh&boh
9 Case Studies
Case Study: ICON Entertainment Group lowers staff turnover with foh&boh
A foh&boh Case Study
ICON Entertainment Group - Customer Case Study
ICON Entertainment Group, which operates several well-known restaurant and bar locations in downtown Nashville, needed to hire staff for Skulls, Johnny Cash Kitchen, and Bongo Java amid high turnover and a difficult commute for applicants. The team had been relying on Indeed and Craigslist, but those channels offered little control over candidate quality and led to many interview no-shows. foh&boh helped by providing candidate profiles and hospitality-focused matching to improve the hiring process.
With foh&boh, ICON Entertainment Group could review candidates’ personality fit before interviewing them, send 1-click interview invites, and automate reminders to keep applicants engaged. The result was stronger, more eager applicants, fewer interview no-shows, and lower staff turnover overall. ICON Entertainment Group said the platform was user friendly and made recruiting very easy.
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