Case Study: PT. Airlock Indonesia Jaya Raya streamlines workflow and CRM with Focus Softnet

Tightening Loose Ends at Pt Airlock Supplier of a Complete Range of Pneumatic Conveying Components

PT. Airlock Indonesia Jaya Raya, a supplier of pneumatic conveying components in the ASEAN region, faced a significant challenge in finding a comprehensive ERP solution. They needed software that could integrate workflow management with a robust CRM and was tailored to their specific sales and after-sales support operations. After evaluating various options, they selected Focus Softnet to address their need for a customizable, all-in-one platform.

Focus Softnet implemented its Focus 8 ERP and Centra CRM solutions, which included modules for opportunity management, supply chain, sales automation, and finance. The deployment was designed to standardize processes while maintaining flexibility, aiming for process optimization and enhanced operational efficiency. The customer's users found the systems extremely user-friendly and reported that the tools simplified processes, saved time, and provided real-time accessibility to reports. The implementation was completed with the user acceptance testing phase, and the company was preparing to go live on the new system.

PT. Airlock Indonesia Jaya Raya

Ramesh Kannan Govindan

Director