Focus Group B2B Case Studies & Customer Successes

Focus Group is Established in 2003, is proud to be one of the UK’s leading independent providers of essential business technology. Here to take care of all your telecoms, IT and connectivity services. This means everything in one place, one point of contact and one bill to cover everything you need. SME or global enterprise business; public sector, service sector or charity whatever your size, shape or service, they ’ll take the time to get to know your business and deliver the technology to fit the bill.

A4G LLP achieves seamless multi-site communication with Focus Group's cloud telephony solution

A4G LLP

ACS conducted a vast amount of research prior to selecting Focus Group as a technology partner to deliver a leading Cisco network

ACS International Schools

Adult Learning Wales achieves modern, centralised communications with Focus Group’s Microsoft Teams Phone System

Adult Learning Wales

Age UK Surrey appointed Focus Group to review its business mobile services, with a view to implementing a competitively priced solution which could be integrated with its IT system

Age UK

Age UK Exeter achieves flexible remote communications with Focus Group and Microsoft Teams Phone System

Age UK Exeter

Focus Group delivered a converged, automated compute and storage infrastructure designed for future growth

Ambassador Theatre Group

Focus Group implemented a worldwide WAN transformation, allowing Autovista Group to deliver pricing and specification intelligence to Europe’s automotive decision-makers

Autovista Group

BaynernLB engaged Focus Group to improve its connectivity to drive up productivity and facilitate an enhanced working environment for employees

BayernLB

Karl Poole

Director of IT

This fast-growing coffee chain required a scalable and fully managed wireless data solution to support its communications

Black Sheep Coffee

Blenheim Palace modernises guest connectivity and communications with Focus Group

Blenheim Palace

Blu-3 calls on Focus Group for cost savings

Blu-3

Trusted for centuries and requiring an IT and communication transformation, Bradfords Building Supplies turned to Focus Group

Bradford

Bradleys Estate Agents achieves unbeatable customer service with Focus Group’s cloud phone system

Bradleys Estate Agents

Brewers - Customer Case Study

Brewers

James Cawthorne

IT Operations Manager

Brighton & Hove Albion Football Club - Customer Case Study

Brighton & Hove Albion Football Club

Russell Wood

Head of Commercial

Brighton Palace Pier achieves seamless staff connectivity with Focus Group's bespoke mobile services

Brighton Palace Pier

Brooks Macdonald achieves greater efficiency and productivity with Focus Group

Brooks MacDonald

Focus Group help Eyesite gain Communications Clarity Upgrading their outdated telephone system, that was unmanageable and simply not fit-for-purpose.

Carers First UK

Michele Leach

IT and Compliance Manager

Carers UK expands carer support access with Focus Group's bespoke IVR solution

Carers UK

Castacrete - Customer Case Study

Castacrete

CeramTec achieves a resilient dual-site network and telephony upgrade with Focus Group

CeramTec

Clipfine approached Focus Group to plan a full modernisation of its IT infrastructure and deploy a fully hosted solution

Clipfine

ConSol Partners increased its productivity, with a robust hosted telephony system and a fully maintained IT infrastructure

ConSol Partners

Cooke & Mason - Customer Case Study

Cooke & Mason

Cornerstone C of E Primary School achieves flexible communications with Focus Group and Microsoft Teams

Cornerstone C of E Primary School

Focus Group has been working with Coty for over a decade now, as its Cisco partner of choice. During this time, the cosmetics giant has received a comms makeover to allow cool collaboration

Coty

Courtyard by Marriott - Customer Case Study

Courtyard by Marriott

Tony Rowe

Founder

Devon Partnership NHS Trust achieves immediate cost savings with Focus Group’s VoIP telephony solution

Devon Partnership NHS Trust

DJ Alexander achieves seamless communication and real-time analytics with Focus Group

DJ Alexander

Draper Tools consolidates Microsoft 365 and antivirus with Focus Group

Draper Tools

Exclusive Hotels achieves seamless communication and reporting with Focus Group

Exclusive Hotels and Venues

Focus Group help Eyesite gain Communications Clarity Upgrading their outdated telephone system, that was unmanageable and simply not fit-for-purpose.

Eyesite Opticians

Jim Green

Managing Director

Focus Group strategical migrated FatFace away from a legacy infrastructure to an improved cloud-based solution

FatFace

George Street Furnishers achieves futureproof phone communications with Focus Group

George Street Furnishers

The spotlight was on Focus Group to deliver top class connectivity to this internationally acclaimed opera house

Glyndebourne

Richard Wells

Head of Information Technology

Hanover Displays modernises telephony and enables flexible working with Focus Group's Microsoft Teams services

Hanover Displays

Haven House appointed Focus Group to review its energy services, simplify its supplier relationships and deliver critical cost savings

Haven House Children's Hospice

Heidelberg Materials achieves greater mobile estate flexibility and cost savings with Focus Group

Heidelberg Materials

Focus Group is Hogan’s trusted partner of choice for its Cisco network for unified communications

Hogan Lovells

Honda gets connected with Focus Group to create Europe's largest mesh wireless infrastructure

Honda

Hurstpierpoint College achieves resilient, futureproof telephony with Focus Group

Hurstpierpoint College

Focus Group scored top marks with the delivery of a brand new, futureproof telephony system to replace an ageing network

Hurstpierpoint College

Dan Higgins

Chief Operating Officer

Focus Group moved Hydrogen Group over to a more flexible and future-proofed IT infrastructure solution

Hydrogen Group

Icknield Community College achieves enterprise-level Wi‑Fi for 700 Chromebooks with Focus Group and Cisco Meraki

Icknield Community College

Inkifi achieves faster customer support with Focus Group’s AI chat agent

Inkifi

Keep Wales Tidy boosts hybrid working efficiency with Focus Group

Keep Wales Tidy

Kurt Geiger achieves faster, more reliable connectivity with Focus Group

Kurt Geiger

Focus Group manages a hosted phone system for this busy accommodation provider, to ensure seamless communication

Liberty Living

How Focus Group helped this global expert in electrical power overcome a major telephony challenge

Mersen

Mole Valley Farmers achieves resilient, future-ready connectivity with Focus Group SD-WAN

Mole Valley Farmers

Focus Group planned and deployed a new WAN to enable the migration of a global retail commerce platform to the public cloud

Molton Brown

Money Advice Trust entrusted Focus Group with the implementation and management of a robust telecoms system

Money Advice Trust

Martin Nall

Head of IT

Focus Group deliver a robust and affordable telephony platform, helping Motorline manage communications for their expanding company, effectively and efficiently

Motorline

North Warwickshire & Hinckley College - Customer Case Study

North Warwickshire & Hinckley College

Focus Group gives this educational setting a boost thanks to the installation of an easy-to-manage network

Northampton School for Girls

Focus Group assisted in transitioning Oxford Spires Academy over to a more fit-for-purpose Microsoft Teams solution

Oxford Spires Academy

Peter Taylor Associates - Customer Case Study

Peter Taylor Associates

Will Taylor

Company Secretary

Pitchkins & Currans achieves resilient pharmacy connectivity with Focus Group

Pitchkins & Currans

Radisson Blu achieves a seamless IT transition with Focus Group

Radisson Blu

RoboReception Ltd achieves AI-driven call handling and better patient communication with Focus CX from Focus Group

RoboReception Ltd

Royal College of Art improves security and performance with Focus Group

Royal College of Art

Adopting a cloud-first strategy, Focus Group delivers a digital transformation for the 18th century attraction

Somerset House

Sorce Ltd achieves seamless office and remote working with Focus Group’s Microsoft Teams Phone System

Sorce Ltd

Stamp James Solicitors achieves resilient IT and communications with Focus Group

Stamp James Solicitors

Suez turned to Focus Group to implement a next gen infrastructure to pack a powerful punch across a broad network of sites

Suez

Mike Paglia

MIS Unified Communications and Cyber Security Manager

Focus Group appointed to provide all Communications and Energy Solutions for its local cricket club

Sussex County Cricket Club

A new telephony infrastructure enables agile working and the delivery of a highly responsive service

SweetTree Home Care Services

Phil Bones

IT Manager

Focus Group is a strategic key partner to UniCredit, implementing Cisco’s unified communication (UC) infrastructure and providing 24/7 support to the business.

UniCredit

Focus Group help Unite to operate a more mobile workforce

Unite the Union

Upperthorpe & Ecclesall Medical Centre improves patient access and service delivery with Focus Group

Upperthorpe & Ecclesall Medical Centre

Veterinary Practice - Customer Case Study

Veterinary Practice

Viva Brazil recovers revenue and frees staff time with Focus Group’s Aila AI Receptionist

Viva Brazil

Focus Group work hand in hand with our friends at WaterAid UK to integrate Microsoft Teams and Clarify compliance call recording for Teams

WaterAid

Gary Hodgson

IT Project Manager

Winfields Sales & Letting Agents achieves flexible, cloud-hosted communications across all sites with Focus Group

Winfields Sales & Letting Agents

Winn Solicitors improves customer satisfaction and compliance with Focus Group

WINN Solicitors

Focus Group has been a trusted partner of Yeo Valley for over 15 years, helping to drive the business forward with the best Cisco solutions and technologies

Yeo Valley

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